Design
|
Ordering
|
Payment
|
Shipping & Returns
|
Image Size & Template
The recommended image sizes for rectangular photo playing cards: 750 x 1050 pixel. Round playing cards: 900 x 900 pixel. Heart shape playing card: 1000 x 900 pixel.
Image Requirements
- The maximum images size that can be imported is 10 MB (10,240 KB).
- We recommend the following images formats: .JPG, .PNG.
- You can see the recommended images size & templates here, in order to make the images best fit with our blank product canvas.
- We suggest you make the image that you are importing the same size that you'll use on your design.
- Low resolution images may print poorly especially when enlarged. We recommend at least 200 DPI (dots per inch).
Satisfaction Guarantee
100% Satisfaction Guarantee On All Products
Shopping from photoplayingcard.com is knowing that your order is insured by a 100% Satisfaction Money Back Guarantee. This 30-Day Money Back Guarantee gives you enough time to check items for quality and size. If for any reason you want to return or exchange an item, just contact our customer service department.
Cancel or Modify an Order
If you need to cancel or modify your order, contact our customer service. Please include the order number of the item(s) that you would like to cancel or modify to ensure accuracy.
Please keep in mind, if your order has been processed already, you cannot cancel or modify it.
Where's My Stuff? Shipping & Returns Need Help?
Track your recent orders. See our shipping rates. Satisfaction Guaranteed.
View or change your order. Make a return or exchange. Visit our Customer Service.
Check Order Status
If you want to check the status of your order(s), you can login and visit the Order History page. All handling status will be shown here regarding your order(s).
If your order has been shipped via FedEx, you may track it using links provided in your order detail. It may take up to 24 hours for your tracking information to be posted on the FedEx website.
Secure Ordering
Your financial payment information is our first priority at photoplayingcard.com, we use Paypal to collect your payments. PayPal is designed from the ground up to be one of the safest ways to send money online. Unlike other financial institutions, our payments are sent without sharing financial information. In fact, PayPal never shares your financial information with or sells it to merchants.
Your sensitive financial information is securely stored on Paypal servers. When you use PayPal / Credit Card to pay online, you provide only your PayPal email address, or your credit card information, this information will be stored on Paypal server only. The merchants/retailers receive payment from PayPal without ever seeing your financial information.
For more security please visit Paypal Security Center, here you'll find powerful fraud-fighting tips, tools and technology.
If you have any questions about the safety and security of your personal information, please feel free to e-mail us.
Payment Options
photoplayingcard.com accepts credit cards and Paypal as payment. PayPal is the world's trusted way to pay and get paid online We accept Paypal payments, Visa, MasterCard, Discover and American Express via Paypal payment system. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.
Coupons & Discounts
Sometimes, we will offer coupon or discount codes for use on photoplayingcard.com purchases. Follow these steps to redeem your coupon. Add items to your cart and proceed to checkout. On the Payment page, enter your coupon exactly as it appears in the box that says "Coupon Code", then click "Apply." If your discount qualifies, it will display the discount amount.
What is CVC number?
For security purposes, CVC number (the 3 digits security code of your credit card) will be required during payment. CVC number is found on the backside of the credit card. It's the last 3 digits placed after the credit card number.
Shipping Fees & Time
All orders will be produced and shipped within 24 - 48 hours. The shipping fees and transit time are the same to US, Canada and all other countries. See Below:
| Shipping Method |
Transit Time |
First Item |
Each Additional |
| Standard Flat Rate Shipping Service |
6-10 business days |
$5.99 |
$3.99 |
| FedEx Shipping Service |
3-5 business days |
$27.99 |
$4.99 |
Delivery dates are not guaranteed and may include extra transit time because of unforeseen delays. Late deliveries are always a possibility, however, we will try our best to ensure all deliveries arrive on time.
Returns & Exchanges
photoplayingcard.com offers a 30-day money back guarantee on all products. If you would like to return or exchange an item, please contact us to fill out a request form, and we will instruct you on how to send the item(s) back. Please keep in mind, shipping charges are not refundable.
Customs Taxes and Duties
You may be subject to import duties and taxes. All items entering a foreign country are subject to customs inspection and the assessment of duties and taxes in accordance with that country's national laws. Customs duties and taxes are assessed, generally, if the merchandise is dutiable and the value of the item is above the threshold set by the country's laws. You should contact your local customs office for further information, because Custom policies vary a lot from country to country. In addition, when ordering from photoplayingcard.com, you are considered the importer of the goods and must comply with all laws and regulations of the country in which you are receiving the goods.